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Our latest white paper ‘A Transformational Framework’ is now available in our White Paper section. In this paper we look at the ‘how’ of measurement-based transformation, presenting a structured approach to making confident, sustained changes. This transformational framework is fully realised in the Procertis Change Control Process that is an integral part of our Enterprise Range Continue reading Detailing a Transformational Framework An increasingly common business strategy for driving shareholder value, is to ‘move up the value chain’. Commoditisation is viewed as a death sentence opening the business to global competition and continuous downward cost pressure. In the value chain approach the basic product or commodity is surrounded with value add-ons that offer increased margin opportunities and better Continue reading Moving IT services up the value chain Yesterday’s interesting conversation with a client revolved around his cost saving plans for 2009. He has a big drive to cut the costs of running his servers. That’s got to make sense, anything that’s cheaper must be good musn’t it? In our experience, no, it isn’t. The real challenge is to understand exactly what it is Continue reading Tactical or Strategic Savings? Our latest white paper ‘Beyond IT performance: measuring true IT effectiveness’ (first in a series of four) is now available in our White Papers section. In this paper Richard Williams and Gordon Miller explore how traditional IT performance measures fail to tell managers what their real IT capability is, or how it’s serving their Continue reading White Paper Published As the credit crunch tsunami swirls round the world and recession rears its ugly head, businesses will respond in the normal way – by cost cutting. And IT service delivery, viewed by most as an expensive cost centre, will no doubt be in the forefront of this pressure. But, can IT and business have an informed Continue reading Recession and IT Service Delivery |
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